Technical support reps assist customers with scientific or technology-based products or services that they have purchased.
Technical Support Representative
Technical Support Representative
VIRTUAL JOB SHADOW
Welcome to your first day on the job! Watch this video to see what a day in the life of a technical support representative is like.
Click for salary, education, & more: Technical Support Representative (representante de servicio técnico)
Many Technical Services Representatives are employed by manufacturing companies, and must know the ins and outs of the company they work for. Here’s a fun way to get started!
STEP 1: Click here to choose an organization.
STEP 2: Go through the virtual tour to learn what happens behind the scenes!
STEP 3: Now imagine you work as a technical support representative at this organization. Use the virtual tour to create a FAQ guide to help you quickly provide information to customers. Some ideas can include:
- Where is the entrance?
- How do I use this?
- Who can help me with….?
STEP 4: Share your technical services representative guide in the Student Showcase to build your resume. Then google to see if the company you chose has any internships available!